SERVICE SUPPORT
Support
We recommend maintenance agreements on all our equipment.
Our experienced, knowledgeable, and friendly engineers will carry out an extensive check and ensure the equipment is within calibration and running at optimum levels. During his or her visit the engineer will also take time to review the user’s logbook and liaise with the client to discuss any requirements that the client may have and make recommendations regarding usage, training, cleaning, and spare parts.
Our excellent service department pride themselves on the level of customer care and support. We deliver direct to all our clients in the UK, Europe, and those a little further away in South Africa, Australia, and New Zealand.
Uppsala University
Our recently retired lab manager used to say that there are only two instruments in the lab that she likes. The Constant cell disruptor was one of them. What more […]
Oxford Nanopore Technologies Ltd
Constant System cell disruptors are absolutely THE go to for controlled and fuss free cell lysing at all scale. The plug and go system requires minimal training, no faffing around […]
Flinders University
“We use the Constant Systems Cell Disrupter on an almost daily basis and found it to be by far the best, easiest to use and time efficient way to crack […]
Leeds University
“We are very happy with the CF-1 cell disruptor as it is easy to maintain and allows us to move forward with our work at a speed, we were unable […]
University of Liverpool
“The service and training was very good, the engineers were extremely friendly and the training was very thorough and explained well” Alexandra Holme – University of Liverpool
Diamond Light Source Ltd
“Constant Systems is highly efficient, less time consuming, easy maintenance and quite user friendly. We are using it in various expression systems including bacterial, insect, mammalian, and yeast cells.” […]
University of Copenhagen
“We’ve have had our Cell Disruptor MC for several years now and have been very pleased with it. After we got the MC Cell Disrupter, we have experienced higher yield […]
The Rosalind Franklin Institute
“I manage a structural biology lab in the Rosalind Franklin Institute RFI. We have purchased two cell disruptors CF1. We have been using those for over 2 years now with no […]
University of Melbourne
“I have nothing but good feedback, the Constant Systems engineer was brilliant. He arrived on time (despite Melbourne’s terrible traffic!), thoroughly inspected and serviced the instrument, and completed the work […]
Kapa Biosystems
“Because of the efficiency and reliability demonstrated by the Constant Systems cell disruptor, it is our method of choice for bacterial cell lysis during routine, large-scale protein production.” Maryke […]
